Frequently Asked Questions

1. How does SMSCaster E-Marketer work?

2. What equipments do I need?

3. How do I connect my phone to the computer?

4. Where can I find the drivers for the USB data cable of my mobile phone?

5. Which brand of mobile phones does SMSCaster E-Marketer support?

6. How many message can I send in one hour?

7. Am I free to upgrade after purchase?

8. What's the difference between the two license types?

9. Will the little advertisement “Sent by SMSCaster”, which appears in my unregistered version, be removed once I order?

10. What's the difference between the STANDARD and the ENTERPRISE edition?

11. What's command line interface?

Q1: How does SMSCaster E-Marketer work?

SMSCaster E-Marketer is PC software installed on a computer. It works by transmitting text messages through a mobile phone connected to the computer. The text messages are in turn delivered by the phone company.

Q2: What equipments do I need?

Use your existing mobile phone and connect it to the computer. You are then ready to go!

Q3: How do I connect my phone to the computer?

You can connect the mobile phone to the computer by:

1) USB data cable or serial data cable,
2) Bluetooth,
3) Infra red

USB data cable works best because it's the fastest. Some of them provide power to the mobile phone also (called “Charging connectivity cable”). You need to install the appropriate driver before using it. It usually comes with the cable or can be found at the manufacturer's web site.

Bluetooth is also a good choice. It's wireless, convenient and allows you to connect several phones or device at the same time. However, installing the driver and setting up the COM port need some works to do. If you are using Windows XP service pack 2 (SP2), it natively support Bluetooth dongle from CSR (Cambridge Silicon Radio).

Another issue with using Bluetooth is the confirmation at the mobile phone side whenever you try to connect to it from PC. If this cannot be suppressed, it would be very inconvenient. Luckily, Nokia, Sony Ericsson and Motorola phones provide such features.

Using Infra-Red is feasible but not recommended. It's because the wireless range is very short, directional and unstable.

Q4: Where can I find the drivers for the USB data cable of my mobile phone?

We prepared a USB data cable driver download page for popular brands like Nokia, Sony Ericsson, Motorola and Samsung. We recommend installing these drivers over the whole suite software because they are smaller in size and more up to date.

Q5: Which brand of mobile phones does SMSCaster E-Marketer support?

The GSM edition supports all major brands like Nokia, Sony Ericsson and Motorola. In addition, it can send SMS using both PDU mode and Text mode.

The CDMA edition supports only Nokia and Motorola phone and Huawei modem.

Q6: How many message can I send in one hour?

The speed depends on your network and the length of the message:

For a 2G GSM network, it's about 600 per hour.

For a 2.5G GSM network, it's about 900 per hour.

For a 3G GSM/WCDMA network, it's about 1800 per hour.

For CDMA network:

For a Nokia CDMA phone, its about 1200 per hour.

For a Huwei CDMA modem and Motorola CDMA phone, it's about 3600 per hour.

Q7: Am I free to upgrade after purchase?

Absolutely. All our customers are entitled free upgrade for all future versions during their license period.

Q8: What's the difference between the two license types?

For “Per computer license”, the license is fixed to one computer only. You can connect any mobile phone to the licensed computer. Maybe you have more than one mobile phone at the moment or maybe you will replace your mobile phone with a new one in the future, your license is still valid.

For “Per phone license”, the license is fixed to one mobile phone only. You can connect the licensed mobile phone to any computer. Maybe you have several computers, say at office or at home, be it desktop or laptop. Then you could use SMSCaster on all computers with the licensed mobile phone

“Per phone license” is not applicable to the enterprise edition, which supports unlimited multiple phones by default.

Q9: Will the little advertisement “Sent by SMSCaster”, which appears in my unregistered version, be removed once I order?

All those little texts will be removed once you order a license and become registered. If your license period expires, they will appear again.

Q10: What's the difference between the STANDARD and the ENTERPRISE edition?

The standard edition supports sending sms with one mobile phone while the enterprise edition supports sending sms with multiple phones simultaneously.

Q11: What's command line interface?

The command line interface is for SMS automation and integration with other software. Here's the details.